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Traditionally, the credit approval process is reactive; that is, a sales order arrives and the credit department evaluates credit worthiness of the customer. The credit process...
Following on my previous post (Understanding The SAP CRM Tools ), This post takes a detailed look at the e-selling functionality, which provides information regarding how SAP...
CRM is a complex topic and intersects with marketing, sales, service, finance and logistics departments; additionally, it has a strong strategic component, requiring involvement of top...